Privacy policy and enquiry data notice

What we collect

• Information you enter: name, company, phone, email and requirement details (workstation setup, software environment, quantity).
• Technical information: pages visited, time of visit, browser and device type, used to measure site traffic.
• We do not collect personal information unrelated to the enquiry, and we do not ask for ID numbers, bank account details or similar sensitive data.

How we use it

• Used to answer your enquiry and provide selection advice and quotations;
• Communication records used for after-sales technical support;
• Not used for third-party marketing, and your contact details are not sold, rented or exchanged;
• Where logistics or installation requires passing data to a third party, we provide just the necessary delivery details and explain this in advance.

Retention and deletion

Enquiry and communication records are kept for the duration of the business relationship for after-sales traceability. To request deletion, email +86 13689562640@szxtiot.com; we handle the request within 15 working days after verifying your identity. Records that law requires us to keep (contracts, invoices) are retained for the statutory period.

Cookies and analytics

This site does not use third-party advertising cookies. Where traffic analytics is used, anonymous visit data alone is recorded and not linked to your identity. Browsers can be set to refuse cookies without affecting access to page content.

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