Customize per workstation: housing unchanged, fasteners and configuration adapted to the site
Standard units cover most workstations; the remaining few are handled by customization: poles too thick for the clamp, cutout dimensions off, one more serial port needed, or boot straight into your program. None of these require new tooling - only brackets, configuration and preinstallation change.
What Can Be Changed
| Projects | Available Options | MOQ and Lead Time |
|---|---|---|
| Color | Standard silver; other colors customized by batch | Evaluated by batch |
| Silkscreen / LOGO | Customer logo silkscreened on the front panel | Vector file required |
| System Preinstallation | Auto-start on boot, app whitelist, desktop icons, boot screen | Configurable at the sample stage |
| Memory / Storage | Android: 2G+32G or 4G+64G; X86: 8G+128G | Evaluated by model |
| Port Combinations | Add USB, add serial, change cable exit direction | Structure and mainboard need evaluation |
| Brackets and Structural Parts | Pole clamps, cutout dimensions, backplates, swing arm adapters | Prototypes built to drawings |
| Packaging | Neutral packaging, customer-branded cartons, multiple units per box | By batch |
| Complete Unit Design (ODM) | Housing, mainboard and display defined per project | Tooling and lead time need evaluation |
Customization Sequence
- Site First: Workstation photos, pole or bench dimensions, cutout drawings and the wiring method of existing equipment.
- Then the Changes: What must change (will not mount, cannot connect) versus what can be compromised (color, packaging). A clear priority list makes a big cost difference.
- Prototype Validation: Build 1-2 bracket and structural prototypes for real installation; confirm viewing angle, cabling and ease of removal.
- Small Trial Run: Build 10-30 units first, run one shift, then decide on the batch.
What Not to Customize
- Downsizing the screen to save cost: the interface must be redone and costs more over time
- Cutting large openings into a standard housing weakens strength and cooling; better to switch to a larger model
- Raising explosion-proof or waterproof ratings requires re-certification with lead times measured in months
- Switching from Windows to Android just to save license cost: first confirm the software has an Android version
FAQ
What is the customization MOQ?
Silkscreen and packaging usually start at 50 units; brackets and structural parts are per project, and 1-2 prototypes are enough; ODM complete-unit designs need separate evaluation. The project quotation is authoritative.
Can you apply our brand?
Yes. Front silkscreen, boot screen, packaging and manuals can all be changed; trademark authorization and vector files are required.
How long does customization take?
Preinstallation and silkscreen take 7-15 business days; bracket prototypes 2-3 weeks; structural changes and ODM follow the project schedule. For rush orders, standard units go in first and are replaced once custom parts arrive.
Is the sample fee refundable?
Samples are priced per unit; when converted to a batch order, the sample fee is credited per the contract, as stated in the quotation.
Describe your workstation and we will provide a configuration you can install directly
Describe the process, cycle time, scanning distance and software environment (MES / ERP / in-house), and we will provide a model, bracket and port proposal within 24 hours.